A conflict of interest is a situation in which a person in a position of trust has competing personal or professional interests. Such competing interests can make it difficult to impartially fill the expected duties. A conflict of interest may exist even if no unethical or improper act has resulted from it.
At Hilbert Investment Solutions, we are committed to identifying, monitoring and managing any actual and potential conflicts of interest that may occur between us and our clients and between clients.
The purpose of this policy is to provide clients with the appropriate information regarding the policies Hilbert have in place to manage conflicts of interest.
We have summarised below the principal conflicts that exist in our business, and the steps we continue to take to mitigate them.
At Hilbert, we understand that it is not uncommon for our employees to undertake deals on their own behalf. We acknowledge that this can create a conflict with the duties owed to our clients, therefore all of our employees are required to comply with our Personal Account Dealing Policy.
Gifts and hospitality
Through our internal policies, Hilbert takes great care to ensure that gifts received from clients are not extravagant and are designed to enhance the quality of the service we provide to our clients. Hilbert employees will not accept any gifts and or hospitality other than those considered normal in their line of business. Excessive gifts may result in a conflict of interest, something we are committed to avoiding. We maintain a register of all gifts and or hospitality, whether given or received, which is subject to Senior Manager oversight.
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